Home visiting programs engaged in continuous quality improvement (CQI) regularly collect data and apply change strategies in the hopes of strengthening performance. For CQI to be successful, programs must create a culture of quality.
This webinar discusses CQI and key elements of a culture of quality:
- Buy-in at all levels
- Understanding of the process steps that lead to an outcome
- Collection of relevant, meaningful data
- Use of data to monitor progress toward an established target
- Small-scale tests of interventions
A handout addresses common questions about CQI issues, resources, and use in community settings with multiple home visiting models. The webinar concludes with a case study from Tennessee.