Use of Artificial Intelligence in Home Visiting: Approaches, Worries, and Opportunities

Artificial intelligence (AI) has the potential to reduce administrative burden for home visitors and offer new opportunities to build skills, yet little is known about how the home visiting workforce views these tools.

In this brief, JBA shares findings from a national survey of 486 home visitors conducted in May and June 2026 on how they use AI at work, where they see opportunities, and what concerns them. Findings show AI use is low: 71 percent never or rarely use it, 78 percent have received no AI training from their employers, and only 25 percent report having an AI policy at their workplace. Even so, many are interested. Forty-three percent would like to use AI for administrative tasks such as scheduling and documenting visits, and 42 percent are interested in AI-powered coaching simulations with individualized feedback.

The brief identifies which topics home visitors most want to practice through AI-powered tools. These include children’s developmental delays, parental mental health, parent-child interactions, and family safety. It also outlines the conditions necessary to make the practice feel trustworthy. Top home visitor concerns are the accuracy and fairness of AI-generated feedback, the privacy of their responses, and how their data would be used. They could be eased by providing orientation to the tool, using realistic and culturally relevant scenarios, allowing practice on their own schedules, and assuring them that their responses would not be shared with supervisors.

Building on these findings, JBA is exploring AI-powered role-play as a scalable supplement to reflective supervision and live coaching. The concept was shared at the 2026 National Home Visiting Summit. Home visitors would rehearse difficult conversations with a realistic, simulated caregiver, receive specific feedback, and repeat the simulation as many times as needed. Much needed, practice-based training could be provided for the entire home visiting workforce. The survey is shaping proposed design principles, including privacy by default, scenarios developed with home visitors and community reviewers, and feedback that quotes home visitor’s own words rather than using assigned scores. This brief is part of JBA’s series on emerging technology in home visiting, which also includes Promoting Healthy Digital Media Habits Through Early Childhood Home Visiting.